QCTOOLS BOUYGUES TELECOM
A MULTIPURPOSE MANAGEMENT SYSTEM (Software Package / ERP Like) FOR HANDLING BOUYGUES TELECOM DEPARTMENT WORKFLOW DATA & SALES ANALYSIS AT QUALITY CENTER.
QCTOOLSBYT
Quality Center is a large Call Center company that now has more than 10 years of existence.
I have been recruited to solve one of their greatest technical problems that really started to last. That is to say redigitize the workflow (manual work, Excel work, mailing, etc.) of their department responsible for the management of Bouygues Telecom. This will allow for centralization of data as well as full visibility and control over the work of the different human resources.
The challenge was the creation of a rigid, scalable and fast system taking into account the portability of existing data (massive multi-year and dispersed data in multiple databases in different servers with different DBMS).
The Brief
โค ๐๐ฅ๐ข๐ก๐ง๐๐ก๐ : MicroFront Architecture
๐ก ๐ฃ๐ฅ๐ข๐ & ๐๐ข๐ก๐ ๐
โค ๐ฃ๐ฅ๐ข๐ ๐๐ก๐ฉ๐๐ฅ๐ข๐ก๐ ๐๐ก๐ง : VPS, Internal Servers.
โค ๐ช๐ฒ๐ฏ ๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ & ๐ฃ๐ฟ๐ผ๐ ๐ : NGINX
โโ ๐ข๐จ๐ง๐๐๐ฆ ๐๐/๐๐ โโ
โค ๐๐ด๐ถ๐น๐ฒ ๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ : QC WORKSPACE - ClickUp
โค ๐ฉ๐ฒ๐ฟ๐๐ถ๐ผ๐ป๐ถ๐ป๐ด : GitHub
โค ๐๐ผ๐ฑ๐ฒ ๐ค๐๐ฎ๐น๐ถ๐๐ : Codelyzer, SonarTs,
โค ๐๐ฒ๐ ๐๐น๐ผ๐: GitHub Action, Batch Scripts
โค ๐๐ผ๐ป๐๐ฎ๐ถ๐ป๐ฒ๐ฟ : NOT USED
โค ๐๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ฎ๐ฏ๐น๐ฒ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฟ : NOT USED
โค ๐๐ฒ๐ฝ๐ฒ๐ป๐ฑ๐ฒ๐ป๐ฐ๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฟ : NPM
โค ๐๐ฟ๐ฎ๐บ๐ฒ๐๐ผ๐ฟ๐ธ : ANGULAR
โค ๐ฉ๐ฒ๐ฟ๐๐ถ๐ผ๐ป : 11 - then updated to 12
โค ๐จ๐ ๐๐ข๐ ๐ฃ๐ข๐ก๐๐ก๐ง๐ฆ ๐๐๐๐ฆ : Syncfusion
โค ๐๐ฆ๐ฆ ๐๐๐๐ฅ๐๐ฅ๐ฌ : Bootstrap v4
โค ๐ง๐ฒ๐๐ ๐๐ฟ๐ฎ๐บ๐ฒ๐๐ผ๐ฟ๐ธ๐ : Protractor, Jasmine, and Karma
โ๐ ๐๐๐๐๐๐๐๐ ๐โ
โค ๐ฆ๐๐๐จ๐ฅ๐๐ง๐ฌ ๐ง๐ฌ๐ฃ๐ : JWT
โค ๐๐จ๐ง๐ ๐๐๐๐ฃ๐๐ฅ : Orbit JWT - v2.0.3
โค ๐๐ก๐๐ฅ๐ฌ๐ฃ๐ง๐๐ข๐ก : CryptoJs - Secure-Ls
โค ๐๐ฟ๐ฎ๐บ๐ฒ๐๐ผ๐ฟ๐ธ : NEST JS
โค ๐ฉ๐ฒ๐ฟ๐๐ถ๐ผ๐ป : 7 - then updated to 8
โค ๐ง๐ฒ๐๐ ๐๐ฟ๐ฎ๐บ๐ฒ๐๐ผ๐ฟ๐ธ๐ : Jest, Supertest
โค ๐๐ฅ๐จ๐ ๐๐๐๐ผ๐บ๐ฎ๐๐ถ๐ผ๐ป / ๐บ๐ถ๐ฐ๐ฟ๐ผ๐ณ๐ฟ๐ฎ๐บ๐ฒ๐๐ผ๐ฟ๐ธ : npm @nestjsx/crud (Comes with OpenAPI/ swagger)
โค ๐ข๐ฅ๐ : TypeORM
โค ๐๐๐ง๐๐๐๐ฆ๐๐ฆ : Multiple (SQL Server, PostGreSQL, MySQL).
โค ๐๐ฎ๐๐ฎ๐ฏ๐ฎ๐๐ฒ ๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐ : Database First
โค ๐จ๐๐ฒ๐ฑ ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ง๐ฟ๐ฎ๐ป๐๐ฝ๐ผ๐ฟ๐ : [๐๐ถ๐ฟ๐ฒ๐ฐ๐ (Basic TCP) - ๐ ๐ฒ๐๐๐ฎ๐ด๐ฒ ๐๐ฟ๐ผ๐ธ๐ฒ๐ฟ๐ (Redis)]
โ๐ ๐๐๐๐๐๐๐๐ ๐โ
โค ๐ฆ๐๐๐จ๐ฅ๐๐ง๐ฌ ๐ง๐ฌ๐ฃ๐ : JWT
โค ๐๐จ๐ง๐ ๐๐๐๐ฃ๐๐ฅ : Passport
โค ๐๐ก๐๐ฅ๐ฌ๐ฃ๐ง๐๐ข๐ก : CryptoJs
โค Part 2: https://orbitturner.medium.com/comment-jai-construit-une-plateforme-bi-sans-me-suicider-pt-2-74226e1a2947
โค Part 3: https://orbitturner.medium.com/
- Date : 15.02.2021 - Will Never Ends ๐
- Client : Quality Center
- Category : PROGICIEL - ERP