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QCTOOLS BOUYGUES TELECOM

A MULTIPURPOSE MANAGEMENT SYSTEM (Software Package / ERP Like) FOR HANDLING BOUYGUES TELECOM DEPARTMENT WORKFLOW DATA & SALES ANALYSIS AT QUALITY CENTER.

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QCTOOLSBYT

Quality Center is a large Call Center company that now has more than 10 years of existence.
I have been recruited to solve one of their greatest technical problems that really started to last. That is to say redigitize the workflow (manual work, Excel work, mailing, etc.) of their department responsible for the management of Bouygues Telecom. This will allow for centralization of data as well as full visibility and control over the work of the different human resources.

The challenge was the creation of a rigid, scalable and fast system taking into account the portability of existing data (massive multi-year and dispersed data in multiple databases in different servers with different DBMS).

The Brief

Architecture & Methodology
โžค ๐—•๐—”๐—–๐—ž๐—˜๐—ก๐—— : MicroServices Architecture
โžค ๐—™๐—ฅ๐—ข๐—ก๐—ง๐—˜๐—ก๐—— : MicroFront Architecture

๐Ÿ“ก ๐—ฃ๐—ฅ๐—ข๐—— & ๐—–๐—ข๐—ก๐—™ ๐ŸŒ
โžค ๐—ฃ๐—ฅ๐—ข๐—— ๐—˜๐—ก๐—ฉ๐—œ๐—ฅ๐—ข๐—ก๐— ๐—˜๐—ก๐—ง : VPS, Internal Servers.
โžค ๐—ช๐—ฒ๐—ฏ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ฒ๐—ฟ & ๐—ฃ๐—ฟ๐—ผ๐˜…๐˜† : NGINX

โ˜Ÿโ˜Ÿ ๐—ข๐—จ๐—ง๐—œ๐—Ÿ๐—ฆ ๐—–๐—œ/๐—–๐—— โ˜Ÿโ˜Ÿ
โžค ๐—”๐—ด๐—ถ๐—น๐—ฒ ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ : QC WORKSPACE - ClickUp
โžค ๐—ฉ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ผ๐—ป๐—ถ๐—ป๐—ด : GitHub
โžค ๐—–๐—ผ๐—ฑ๐—ฒ ๐—ค๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜† : Codelyzer, SonarTs,
โžค ๐——๐—ฒ๐˜ƒ ๐—™๐—น๐—ผ๐˜„: GitHub Action, Batch Scripts
โžค ๐—–๐—ผ๐—ป๐˜๐—ฎ๐—ถ๐—ป๐—ฒ๐—ฟ : NOT USED
โžค ๐——๐—ฒ๐—น๐—ถ๐˜ƒ๐—ฒ๐—ฟ๐—ฎ๐—ฏ๐—น๐—ฒ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ : NOT USED
โžค ๐——๐—ฒ๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ป๐—ฐ๐˜† ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ : NPM
Frontend
โžค ๐—Ÿ๐—ฎ๐—ป๐—ด๐˜‚๐—ฎ๐—ด๐—ฒ : TypeScript
โžค ๐—™๐—ฟ๐—ฎ๐—บ๐—ฒ๐˜„๐—ผ๐—ฟ๐—ธ : ANGULAR
โžค ๐—ฉ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ผ๐—ป : 11 - then updated to 12
โžค ๐—จ๐—œ ๐—–๐—ข๐— ๐—ฃ๐—ข๐—ก๐—˜๐—ก๐—ง๐—ฆ ๐—Ÿ๐—œ๐—•๐—ฆ : Syncfusion
โžค ๐—–๐—ฆ๐—ฆ ๐—Ÿ๐—œ๐—•๐—ฅ๐—”๐—ฅ๐—ฌ : Bootstrap v4
โžค ๐—ง๐—ฒ๐˜€๐˜ ๐—™๐—ฟ๐—ฎ๐—บ๐—ฒ๐˜„๐—ผ๐—ฟ๐—ธ๐˜€ : Protractor, Jasmine, and Karma

โ˜Ÿ๐Ÿ” ๐’๐„๐‚๐”๐‘๐ˆ๐“๐˜ ๐Ÿ”โ˜Ÿ
โžค ๐—ฆ๐—˜๐—–๐—จ๐—ฅ๐—œ๐—ง๐—ฌ ๐—ง๐—ฌ๐—ฃ๐—˜ : JWT
โžค ๐—”๐—จ๐—ง๐—› ๐—›๐—˜๐—Ÿ๐—ฃ๐—˜๐—ฅ : Orbit JWT - v2.0.3
โžค ๐—˜๐—ก๐—–๐—ฅ๐—ฌ๐—ฃ๐—ง๐—œ๐—ข๐—ก : CryptoJs - Secure-Ls
Backend
โžค ๐—Ÿ๐—ฎ๐—ป๐—ด๐˜‚๐—ฎ๐—ด๐—ฒ : TypeScript
โžค ๐—™๐—ฟ๐—ฎ๐—บ๐—ฒ๐˜„๐—ผ๐—ฟ๐—ธ : NEST JS
โžค ๐—ฉ๐—ฒ๐—ฟ๐˜€๐—ถ๐—ผ๐—ป : 7 - then updated to 8
โžค ๐—ง๐—ฒ๐˜€๐˜ ๐—™๐—ฟ๐—ฎ๐—บ๐—ฒ๐˜„๐—ผ๐—ฟ๐—ธ๐˜€ : Jest, Supertest
โžค ๐—–๐—ฅ๐—จ๐—— ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป / ๐—บ๐—ถ๐—ฐ๐—ฟ๐—ผ๐—ณ๐—ฟ๐—ฎ๐—บ๐—ฒ๐˜„๐—ผ๐—ฟ๐—ธ : npm @nestjsx/crud (Comes with OpenAPI/ swagger)
โžค ๐—ข๐—ฅ๐—  : TypeORM
โžค ๐——๐—”๐—ง๐—”๐—•๐—”๐—ฆ๐—˜๐—ฆ : Multiple (SQL Server, PostGreSQL, MySQL).
โžค ๐——๐—ฎ๐˜๐—ฎ๐—ฏ๐—ฎ๐˜€๐—ฒ ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ : Database First
โžค ๐—จ๐˜€๐—ฒ๐—ฑ ๐— ๐—ถ๐—ฐ๐—ฟ๐—ผ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ฝ๐—ผ๐—ฟ๐˜ : [๐——๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜ (Basic TCP) - ๐— ๐—ฒ๐˜€๐˜€๐—ฎ๐—ด๐—ฒ ๐—•๐—ฟ๐—ผ๐—ธ๐—ฒ๐—ฟ๐˜€ (Redis)]

โ˜Ÿ๐Ÿ” ๐’๐„๐‚๐”๐‘๐ˆ๐“๐˜ ๐Ÿ”โ˜Ÿ
โžค ๐—ฆ๐—˜๐—–๐—จ๐—ฅ๐—œ๐—ง๐—ฌ ๐—ง๐—ฌ๐—ฃ๐—˜ : JWT
โžค ๐—”๐—จ๐—ง๐—› ๐—›๐—˜๐—Ÿ๐—ฃ๐—˜๐—ฅ : Passport
โžค ๐—˜๐—ก๐—–๐—ฅ๐—ฌ๐—ฃ๐—ง๐—œ๐—ข๐—ก : CryptoJs
  • Date : 15.02.2021 - Will Never Ends ๐Ÿ˜…
  • Client : Quality Center
  • Category : PROGICIEL - ERP
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ยฉ Orbit Turner 2021 / All rights reserved.
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