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Developer & IT Helpdesk Trainee

I learned a lot thanks to the banking environment that stays up today one of the most beautiful pro adventure I had.

💨 Objective: My recurring tasks were as follows:

• Reporting and statistics management (daily, weekly and monthly).
• IT assistance for different subsidiaries.
• Management of requests and incidents of different subsidiaries (ticket training).
• Design and development of internal tools (C, PHP « IT Agent Helper, Task Manager ‘, …).
• Monetic assistance and reporting of monetic incident (GAP, TPE, …).